An Introduction to Consumer Duty for Sales and Compliance Staff – Part 2

This module looks at 4 consumer outcomes and how to monitor them, vulnerable customers and management information and governance.

£75.00

Full Description

By the end of this course you will be informed and knowledgeable about the 4 Consumer Outcomes & how to monitor them​, understand how to recognise and treat a Vulnerable Customer​, understand what Management Information to collate​, understand what Governance your firm needs to implement and who’s responsibility this is and know how this will affect the SMCR & what the new Conduct Rule 6 means to you and your staff.

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